Industries · Hospitality & travel
More direct bookings, fewer lost enquiries.
Room and rate enquiries are quoted and followed up in the same chat, so guests book with you instead of an aggregator. Booking confirmations, pre-arrival reminders and post-stay feedback run on their own.
Your pipeline
The stages your deals really move through.
- 01New Enquiry
- 02Room/Rate Quoted
- 03Booking Confirmed
And when one doesn't work out:Cancelled
Customer fields
What your team records about every customer.
- Check-in DateDate
- Check-out DateDate
- Room TypePick one
- Party SizeNumber
- Booking ChannelPick one
WhatsApp templates
Messages already written, ready to send.
- Booking confirmation
Hi guest name, your booking at property name from checkin date to checkout date is confirmed. Room type: room type. We look forward to welcoming you!
- Checkin reminder
Hi guest name, we're looking forward to your check-in tomorrow at property name. Reply if you need early check-in or have any special requests.
- Post stay feedback
Hi guest name, thanks for staying with us at property name! We'd love your feedback - reply with a rating from 1 to 5.
Highlighted words are filled in for each customer. Templates are submitted to Meta for approval on your own number, and you can edit the wording first.
After the sale
Customer requests, sorted as they arrive.
- Reservation Change
- Billing/Invoice Query
- Service Complaint
- Refund/Cancellation
Where to start
The parts that matter most for hotels & resorts.
See where your business is leaking.
The free audit asks about your trade and shows what to set up first. Three minutes, no sales call.