Industries · Healthcare
From test booking to report delivered.
Test bookings and home sample collections are scheduled from WhatsApp, and every sample is tracked until its report is out. Patients get a message the moment the report is ready, so the front desk isn't taking "is it ready?" calls all day.
Your pipeline
The stages your deals really move through.
- 01Test Booking Request
- 02Sample Collection Scheduled
- 03Report Processing
- 04Report Delivered & Billed
And when one doesn't work out:Cancelled
Customer fields
What your team records about every customer.
- Test/Panel TypeText
- Referring DoctorText
- Home Collection RequiredPick one
- Insurance Provider/TPAText
WhatsApp templates
Messages already written, ready to send.
- Booking confirmation
Hi patient name, your test name test is booked for date at time or location. Fasting/prep instructions: prep instructions.
- Report ready
Hi patient name, your test name report is ready. You can collect it or view it in your patient portal.
- Home collection reminder
Hi patient name, our technician will arrive for your home sample collection today between time window. Please keep your ID ready.
Highlighted words are filled in for each customer. Templates are submitted to Meta for approval on your own number, and you can edit the wording first.
After the sale
Customer requests, sorted as they arrive.
- Report Status Query
- Booking/Reschedule
- Billing Dispute
- Home-collection Complaint
Where to start
The parts that matter most for diagnostics & labs.
See where your business is leaking.
The free audit asks about your trade and shows what to set up first. Three minutes, no sales call.